Shipping & Warranty

Shipping

    • All products are hand-made, built to order by myself only. Please allow a few weeks before shipment. An email with tracking information should automatically be sent to you if available.
    • Some countries may not appear on checkout. Email us for inquiry
    • USA Shipping: USPS 8 - 15 days, Ground Tracked
    • INTERNATIONAL: 10 - 40 days, Air (May be untracked depending on country)

Lifetime Warranty

    • At any time during the lifetime and operation of JLasers, we will repair your fully-assembled handheld(s) free of charge for parts and labor for any reason.
    • Diodes and lenses purchased individually are NOT subject to our lifetime warranty policy due to their sensitive and fragile nature.
    • During the first 6 months of your purchase, JLasers will pay for all shipping charges, to and from the repair facility.
    • After 6 months of date of purchase, you will be responsible for paying the shipping of the products to us. Your goods will be shipped back to you, repaired, free of charge.
    • Contact us for a repair.

Returns

    • You may return/refund your products within 30 days after purchase, after sending proof of shipment. (if applicable)
    • Contact us for a return.